Welcome to the GiddyUp Platform! 🎉
We're excited to have you onboard. Follow the 8 steps below to get your brand fully set up and ready to sell. You'll also find these steps inside the Quick Start Guide checklist in the platform.
Step 1 — Getting Started
Once your access is granted, you'll receive an email with a login link. Follow the link to sign in to the GiddyUp Platform.
Step 2 — Add Additional Brand Users
Invite team members to help manage your brand by adding additional users with appropriate roles and permissions.
Step 3 — Enter Your Brand Details
Update your brand name, logo, brand colors, and contact details to establish your brand identity on the platform.
Step 4 — Add Support & Return Settings
Set up your customer support contact details and return policy to ensure a smooth experience for shoppers.
Step 5 — Configure Tax Collection
Set up tax collection based on your business location and compliance requirements.
Step 6 — Connect to Payment Gateways
Link your Stripe and PayPal accounts to enable secure payment processing, and complete the Payment Authorization Form to add your backup payment method. All three must be completed before your account setup is fully active.
Step 7 — Install Integrations
Connect the tools your brand uses to manage fulfillment, email marketing, and shopper support. You can also optionally connect your Shopify store to sync GiddyUp orders.
Fulfillment
Email Marketing
Shopper Support
Shopify (Optional)
If you have a Shopify store, you can connect it to sync GiddyUp orders directly into Shopify. Note that a fee of $0.30 per order applies to orders synced through this integration.
Step 8 — Add Shipping & Warehouse Locations
Set up your warehouse locations and configure shipping destinations and priority to ensure orders are routed correctly.
💡 Need help? At any stage, head to the Support tab in the platform to reach our team. We're here to help you get set up and selling as quickly as possible. 🚀