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Everything required to launch your brand on GiddyUp. Covers essential setup: payments, brand settings, taxes, users, and key integrations.
36 articles
Intro To GiddyUp
A high-level overview of the GiddyUp platform, including transaction fees, Split Pay, and how the system works to support your brand’s growth.
Brand Quick Start GuideThis guide will walk you through the essential steps to get your brand set up and running smoothly.
What is the Stripe Conversion Fee?
All About Split PayAutomatic Deduction of Fees from Transaction Payouts
Transaction Fee ScheduleFees outlined in this document may be deducted from the payout to Advertisers as of March 2nd, 2026
ARCHIVED - Transaction Fee ScheduleFees outlined in this document may be deducted from the payout to Advertisers.
Brand Settings
Manage core details of your brand, including contact info, support settings, currency, users, roles, and tax setup.
Brand DetailsComprehensive Guide To Managing Brand Details
Support & ReturnsUpdating Address For Customer Returns & Support and Return Policy
Accepted CurrenciesHow to manage accepted currencies.
Platform Brand Settings OverviewEssential configurations for business operations.
Modify Time Zone SettingsModify Time Zone Settings
Terms of Service - Selecting a Product TypeA quick guide to choosing the correct product type during onboarding, with clear definitions and examples for Physical Products, Health & Wellness Products, and Nutraceuticals.
Brand Privacy Policy and TermsYour guide to updating your Privacy Policy, Terms, and Product Type settings on your offer pages.
How to Manager UsersLearn how to add, edit, and manage user roles and permissions on the platform. This collection covers everything you need to control access, collaborate with your team, and ensure the right people have the right permissions.2 articles
Managing Payment GatewaysThis collection guides you through setting up, configuring, and maintaining payment gateways. Learn how to connect providers, troubleshoot issues, and ensure smooth, secure transactions for your business.3 articles
Adding and Managing TaxesThis collection covers how to set up, customize, and manage tax settings for your business. Learn how to apply tax rules by region, ensure compliance, and automate tax calculations for accurate and efficient checkout experiences.3 articles
Integrations
Connect your fulfillment, email, and shopper support systems to streamline operations and enhance your brand’s performance.
Fulfillment IntegrationsSet up and manage connections with leading fulfillment providers or configure custom and manual options to handle order delivery efficiently.11 articles
Shopper Support IntegrationsConnect your support tools and ticketing systems to manage shopper inquiries, returns, and service seamlessly.2 articles
Configure Fulfillment
Set up your fulfillment operations by creating warehouse locations, setting priorities, and configuring shipping carriers and zones.