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Terms of Service - Selecting a Product Type

A quick guide to choosing the correct product type during onboarding, with clear definitions and examples for Physical Products, Health & Wellness Products, and Nutraceuticals.

Updated over 5 months ago

When onboarding, you will need to identify which product type is most appropriate for your product.The following types and examples are provided for general guidance only and are not exhaustive. Product features, intended use, product claims, and regulatory definitions can vary widely. It is ultimately your responsibility as the brand owner to determine which type best fits your product based on product features and claims.

Physical Product (Non-Health Related)

This is the default type for all consumer products that are not intended to alter the body’s function or structure and do not make therapeutic or wellness claims.

Examples include:

  • Regular clothing, shapewear, or compression socks with no medical claims

  • Smartwatches marketed only for time, calls, or notifications (not health metrics)

  • Non-therapeutic wearables or fitness accessories (e.g., resistance bands, yoga mats)

  • Jewelry, bags, or accessories

  • Headphones, earbuds, or speakers

  • Kitchenware, utensils, or countertop appliances

  • Household gadgets (humidifiers, diffusers without health claims)

  • Phone chargers, stands, or screen cleaners

  • Shoes, insoles, or apparel that make comfort but not medical claims

  • Gaming controllers, keyboards, or productivity devices

Health & Wellness Product

This type includes any gadget or tool, whether electronic or mechanical, that is intended to diagnose, treat, prevent, or improve a health or wellness condition, or that makes performance or therapeutic claims. These may be regulated as medical devices or marketed as consumer wellness devices.

Examples include:

  • Red light or LED therapy masks

  • Laser or IPL hair-removal devices

  • Electric facial cleansing brushes or microcurrent toners

  • Massage guns, TENS or EMS units

  • Heated neck or back massagers

  • Smart posture correctors or muscle stimulators

  • Infrared saunas or sauna blankets

  • Air purifiers marketed for “healthier breathing”

  • Oral irrigators or sonic toothbrushes

  • Microdermabrasion or microneedling tools

  • Smart scales or blood-pressure monitors

  • Breathing trainers or lung-capacity exercisers

Nutraceutical Product

The “Nutraceutical” type covers products that are designed to be ingested, applied to the body, or otherwise claim to improve health, wellness, or appearance through a physiological or cosmetic effect. This includes dietary supplements, conventional foods and beverages, over-the-counter (OTC) drugs, topical creams or serums, and cosmetics.

Examples include:

  • Dietary supplements (vitamins, probiotics, nootropics, sleep aids)

  • Protein or meal-replacement powders

  • Collagen drinks or gummies

  • Detox teas or metabolism boosters

  • Pain-relief creams

  • Antifungal pens

  • Acne spot treatments

  • Whitening or brightening serums

  • Anti-aging creams

  • Hair-growth serums or scalp treatments and traditional hair care products

  • Sunscreens and SPF moisturizers

  • Whitening toothpaste or medicated mouthwash

  • CBD-infused lotions or ingestibles

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