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Platform Brand Settings Overview

Essential configurations for business operations.

Updated over a year ago

This guide provides a detailed overview of all Platform Brand Settings options, including brand details, tax collection, currencies, payment gateways, fulfillment, email, and shopper support integrations.

Brand Details

Customize your brandโ€™s profile to enhance recognition and customer trust.

  • Update brand name, logo, and contact details.

  • Set your primary tax registration and add individually registered EU IOSS numbers.

  • Update customer support details and return policy.

  • Adjust your platform time-zone.


Support & Returns

Ensure a seamless returns and support experience for customers by setting clear policies and contact details.

  • Specify return and support addresses for efficient handling of customer inquiries.

  • Define your return policy to set clear expectations and streamline processes.

  • These details are synced directly to your landing page for transparency and convenience.


Currencies

Manage the currencies your brand supports to enable international transactions.

  • Select the primary currency for your business.

  • Enable multi-currency support to cater to a global customer base.

  • Note: All available currencies are enabled by default for flexibility. Disabling currencies may limit international sales opportunities.


Taxes

Set up tax collection settings based on your business location and compliance needs.

  • Configure regional tax requirements to ensure compliance.

  • Set up automated tax collection for different jurisdictions.


Payment Gateways

Connect your preferred payment providers to facilitate secure transactions.

  • Connect Stripe Account

  • Connect PayPal Account


Integrations

Email

Easily connect email marketing platforms to enhance customer engagement.

  • Seamless integration with Mailchimp, Klaviyo, and Maropost.

  • Stay up-to-date with new email integrations for more marketing options.

Fulfillment

Streamline your order fulfillment process with leading fulfillment providers.

  • Integrate with ShippingEasy, ShipBob, Shiphero, ShipStation, Extensiv, and GiddyUp Fulfillment.

  • Automate shipping workflows to improve efficiency and customer satisfaction.

  • More fulfillment options will continue to be added for greater flexibility.

Shopper Support

Enhance your customer support system with top-tier integrations.

  • Connect with Gorgias and Zendesk to manage support tickets efficiently.

  • Provide seamless and responsive customer service.

  • More integrations will be available to expand your support options.

By leveraging these Brand Settings, you can optimize operations, enhance customer experience, and streamline business processes on the platform. ๐Ÿš€

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