The GiddyUp Platform requires two payment gateways to process shopper transactions and send you payouts: Stripe and PayPal. You'll also need to complete a Payment Authorization Form to add a backup payment method. All three must be completed before your account setup is fully active.

Stripe

Used to process the majority of shopper transactions. GiddyUp uses Stripe Connected Accounts — you'll set up a new Stripe account directly through the platform rather than connecting an existing one. Stripe handles identity verification and banking details, and GiddyUp manages payouts on your behalf.

PayPal

Used to process transactions from shoppers who choose PayPal at checkout. You'll connect your existing PayPal business account to the platform via OAuth.

Payment Authorization Form

A one-time form that authorizes GiddyUp to debit your bank account on a recurring basis to cover any amounts owed (e.g. when refunds or disputes exceed your earnings in a payout period). This is required for all brands and is completed directly from the Payment Gateways tab.

Each payment gateway has associated processing fees that are deducted from your payouts alongside the GiddyUp Platform fee. For a full breakdown of all applicable fees see:

For issues with payment gateway setup or connection errors, contact Platform Support via the Support tab in the platform.