Stripe is used to process payments and receive payouts on the GiddyUp Platform. Rather than connecting an existing Stripe account, brands set up a new Stripe Connected Account directly through the platform. Stripe collects your business and banking details, and GiddyUp manages the integration and payouts on your behalf.
Step-by-Step: Connecting Your Stripe Account
Step 1 — Navigate to Payment Gateways
Log in to the GiddyUp Platform, go to Settings, and click on the Payment Gateways tab.
Step 2 — Click "Connect" next to Stripe
Click the Connect button next to Stripe to begin the setup process.
Step 3 — Sign in to Stripe
You'll be redirected to Stripe's login page. Enter your email address and phone number.
Step 4 — Complete Two-Factor Authentication
A verification code will be sent to your phone via text. Enter the code to continue.
Step 5 — Select Your Business Type
Choose the option that best describes your business:
Individual
Company
Nonprofit Organization
Step 6 — Enter Personal Details
Stripe requires identity verification. Provide the following:
First & Last Name
Email Address
Date of Birth
Home Address
Phone Number
Last 4 digits of your SSN (U.S. only)
Step 7 — Add Business Details
Enter your business information:
Industry (e.g., Software, Clothing, Digital Products)
Business Website
Step 8 — Enter Bank Account Information
Provide your bank details for payouts:
Routing Number
Account Number (entered twice to confirm)
Step 9 — Review & Submit
Carefully review all details, make any necessary corrections, and click Submit to complete your Stripe setup.
Stripe Is Now Connected
Once completed, you'll be returned to the GiddyUp Platform where your Stripe account will show as Connected.
Additional Information Required?
Stripe may request additional information about your business or products during or after setup. This is normal and helps maintain compliance with financial regulations. If prompted, follow the on-screen instructions to provide the requested details.
Need Help?
For issues connecting your Stripe account, contact Platform Support via the Support tab in the platform. For questions about your Stripe account settings, reach out to Stripe Support directly.