Platform Fee
All transactions processed on the platform are subject to this fee.
GiddyUp Platform | Fee |
Platform Fee | 2.9% of the total amount less sales tax on each transaction |
Standard Payment Processing Fees
List of all processing fees by currency.
Payment Provider | Payment Type | Currency | Fees |
Stripe | Credit Cards Apple Pay Google Pay Amazon Pay Cash App AliPay WeChat Pay Revolut Pay | USD CAD EUR GBP AUD NZD PLN | 2.9% + $0.30 USD 2.9% + $0.30 CAD 2.9% + €0.30 2.9% + £0.30 2.9% + $0.30 AUD 2.9% + $0.30 NZD 2.9% + 1zł
|
PayPal | All | All | Based on Advertiser PayPal account. |
*PayPal sets processing fees on a per-account basis. This is not controlled by GiddyUp.
Additional Processing Fees
Fees for international transactions, premium cards, and PayPal.
Payment Provider | Payment Type | Impacts | Fees |
Stripe | Any International Credit Cards | All Brands | 1.0% |
Stripe | International Transactions | Transaction settles to Brand in USD | 1.5% |
Stripe | International Transactions | Transaction does not settle to Brand in USD | 3.5% |
All | Premium Credit Cards (including AmEx) and PayPal orders | All Brands | 0.6% |
Buy Now Pay Later (BNPL) Fees
Fees charged when a customer elects to use Buy Now Pay Later.
BNPL Provider | Currency | Fee |
Affirm Klarna Afterpay
| USD CAD EUR GBP AUD NZD PLN | 6% + $0.30 USD 6% + $0.30 CAD 6% + €0.30 6% + £0.30 6% + $0.30 AUD 6% + $0.30 NZD 6% + 1zł |
Zip | USD AUD | 4.5% + $0.30 USD 4.5% + $0.30 AUD |
Dispute Fees
Fees charged when a customer disputes a charge.
Payment Provider | Details | Fee |
Stripe | Dispute Contested | $15.00 USD Fee |
Stripe | Dispute Lost | $15.00 USD Fee + Order Amount |
PayPal | Dispute Lost: Terms dictated by PayPal - Read more
| Order Amount + Fee based Advertiser PayPal account |
Integration Fees
Fees charged when using select integrations.
Integration | Details | Fee |
Shopify Custom App | Sync GiddyUp orders to Shopify | $0.30 per order |
Tax Calculation Fees
Fees charged when using real-time tax lookup.
Trigger | Details | Fee |
Transaction | Whenever tax collection is enabled for the Shoppers region | 0.20% of transaction value |
