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Understanding Report Options in the GiddyUp Platform

A breakdown of every report available in the GiddyUp Platform — what each one shows and when to use it.

Here's a breakdown of every report available in the GiddyUp Platform. Each one contains unique insights into your sales, fees, payouts, discounts, customers, and product performance. Use this guide to find the right report before exporting.


Customer Export

What it shows:

  • Customer name, email, phone, and opt-in status

  • Order IDs and fulfillment status

  • Net totals and shipping addresses

Best for: Building customer lists, reviewing marketing opt-ins, and analyzing repeat buyers.


Discount Code Detail Export

What it shows:

  • Order-level detail for each discount applied

  • Discount type and amount applied to the order

  • Net impact on sales after taxes and refunds

Best for: Auditing specific orders where discounts were used.


Discount Code Summary Export

What it shows:

  • Performance of each discount code used

  • Order count, original order value, and discount amount

  • Net sales after discounts, shipping, taxes, and refunds

Best for: Evaluating which promotions drive sales at a summary level.


Disputed Orders Export

What it shows:

  • Orders flagged for disputes with reason and status

  • Original total, refund amount, and net after dispute

  • Fees charged for disputes

Best for: Monitoring chargebacks and disputes to reduce risk.


Net Sales by Country Export

What it shows:

  • Sales broken down by destination country

  • Orders, items, cancellations, and returns

  • Gross and net sales, fees, and refunds

Best for: Evaluating geographic performance and international sales impact.


Order Export

What it shows:

  • Total orders per day

  • Average units per order and order value

  • Returned item counts

Best for: High-level order activity trends without line-item detail.


Order List Transaction SKU Detail Export

What it shows:

  • Detailed order-level data by SKU and item name

  • Payment and fulfillment status

  • Sales amounts (gross, shipping, taxes, total)

  • Customer contact and shipping details

  • Refund and return reasons

Best for: Deep-dive auditing at the line-item level for each order.


Product Orders & Returns Export

What it shows:

  • Ordered item quantities alongside returned item counts

  • Return rate percentage by product

Best for: Quickly seeing return rates by product without digging into individual return reasons.


Product Returns Export

What it shows:

  • Return dates, return IDs, and related order IDs

  • Customer details tied to returns

  • Product and variant names with SKUs

  • Return reason and current return status

Best for: Identifying why customers are returning items and tracking return resolution.


Product Variants Export

What it shows:

  • Product-level and variant-level sales data

  • Quantity ordered, returned, or canceled

  • Product type breakdown

Best for: Monitoring SKU and variant performance, understanding demand at the product level.


Sales by Bundle & Upsell Export

What it shows:

  • Sales broken down by product type (single item, kit, upsell)

  • Item-level performance, including quantity sold and cancellations

  • Gross sales and tax amounts per item

Best for: Analyzing which bundles, upsells, or kits are driving revenue.


Sales Over Time Export

What it shows:

  • Orders per day

  • Gross sales, shipping, duties, additional fees, and taxes

  • Refunds applied

  • Net sales after adjustments

Best for: Tracking overall revenue trends, daily sales totals, and refund impact.


Sales Tax Detail Export

What it shows:

  • Jurisdiction-level tax information per order

  • Shipping city, region, postal code, and country

  • Tax rates, amounts collected, and order totals

Best for: Reviewing sales tax collection for compliance and remittance purposes.


Stripe Payouts Export

What it shows:

  • Each payout ID with gross, fees, and net

  • Payment, refund, and adjustment counts and amounts

  • Payout destination and arrival dates

Best for: Reconciling Stripe payouts with your bank deposits at a summary level.


Stripe Payout Detail Export

What it shows:

  • Transaction-level details tied to each Stripe payout

  • Sales, shipping, and tax amounts

  • All associated Stripe and platform fees

  • Settlement currency and payout IDs

Best for: Reconciling individual orders to Stripe payout deposits for financial auditing.


Transaction Fees Export (Converted USD)

What it shows:

  • Order-level detail with all amounts converted to USD

  • Breakdown of all fees — platform, Stripe, PayPal, CPA, dispute fees, currency conversion, and Shopify App

  • CPA breakdown by deduction method (Stripe, PayPal, or invoiced)

  • Net sales after all fees

Best for: Understanding the full fee impact on net revenue at the transaction level, especially for brands with international sales or multiple payment methods.


Need Help?

For questions about reports or data exports, contact Platform Support via the Support tab in the platform.

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