Here's a breakdown of every report available in the GiddyUp Platform. Each one contains unique insights into your sales, fees, payouts, discounts, customers, and product performance. Use this guide to find the right report before exporting.
For a side-by-side comparison of all reports, see the Report Comparison Guide →
For instructions on how to access and export reports, see Accessing and Exporting Reports →
Customer Export
What it shows:
Customer name, email, phone, and opt-in status
Order IDs and fulfillment status
Net totals and shipping addresses
Best for: Building customer lists, reviewing marketing opt-ins, and analyzing repeat buyers.
Discount Code Detail Export
What it shows:
Order-level detail for each discount applied
Discount type and amount applied to the order
Net impact on sales after taxes and refunds
Best for: Auditing specific orders where discounts were used.
Discount Code Summary Export
What it shows:
Performance of each discount code used
Order count, original order value, and discount amount
Net sales after discounts, shipping, taxes, and refunds
Best for: Evaluating which promotions drive sales at a summary level.
Disputed Orders Export
What it shows:
Orders flagged for disputes with reason and status
Original total, refund amount, and net after dispute
Fees charged for disputes
Best for: Monitoring chargebacks and disputes to reduce risk.
Net Sales by Country Export
What it shows:
Sales broken down by destination country
Orders, items, cancellations, and returns
Gross and net sales, fees, and refunds
Best for: Evaluating geographic performance and international sales impact.
Order Export
What it shows:
Total orders per day
Average units per order and order value
Returned item counts
Best for: High-level order activity trends without line-item detail.
Order List Transaction SKU Detail Export
What it shows:
Detailed order-level data by SKU and item name
Payment and fulfillment status
Sales amounts (gross, shipping, taxes, total)
Customer contact and shipping details
Refund and return reasons
Best for: Deep-dive auditing at the line-item level for each order.
Product Orders & Returns Export
What it shows:
Ordered item quantities alongside returned item counts
Return rate percentage by product
Best for: Quickly seeing return rates by product without digging into individual return reasons.
Product Returns Export
What it shows:
Return dates, return IDs, and related order IDs
Customer details tied to returns
Product and variant names with SKUs
Return reason and current return status
Best for: Identifying why customers are returning items and tracking return resolution.
Product Variants Export
What it shows:
Product-level and variant-level sales data
Quantity ordered, returned, or canceled
Product type breakdown
Best for: Monitoring SKU and variant performance, understanding demand at the product level.
Sales by Bundle & Upsell Export
What it shows:
Sales broken down by product type (single item, kit, upsell)
Item-level performance, including quantity sold and cancellations
Gross sales and tax amounts per item
Best for: Analyzing which bundles, upsells, or kits are driving revenue.
Sales Over Time Export
What it shows:
Orders per day
Gross sales, shipping, duties, additional fees, and taxes
Refunds applied
Net sales after adjustments
Best for: Tracking overall revenue trends, daily sales totals, and refund impact.
Sales Tax Detail Export
What it shows:
Jurisdiction-level tax information per order
Shipping city, region, postal code, and country
Tax rates, amounts collected, and order totals
Best for: Reviewing sales tax collection for compliance and remittance purposes.
Stripe Payouts Export
What it shows:
Each payout ID with gross, fees, and net
Payment, refund, and adjustment counts and amounts
Payout destination and arrival dates
Best for: Reconciling Stripe payouts with your bank deposits at a summary level.
Stripe Payout Detail Export
What it shows:
Transaction-level details tied to each Stripe payout
Sales, shipping, and tax amounts
All associated Stripe and platform fees
Settlement currency and payout IDs
Best for: Reconciling individual orders to Stripe payout deposits for financial auditing.
Transaction Fees Export (Converted USD)
What it shows:
Order-level detail with all amounts converted to USD
Breakdown of all fees — platform, Stripe, PayPal, CPA, dispute fees, currency conversion, and Shopify App
CPA breakdown by deduction method (Stripe, PayPal, or invoiced)
Net sales after all fees
Best for: Understanding the full fee impact on net revenue at the transaction level, especially for brands with international sales or multiple payment methods.
Need Help?
For questions about reports or data exports, contact Platform Support via the Support tab in the platform.
