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User Roles

This article delves into the roles for Brands on the GiddyUp Platform. Providing detailed insights into their respective permissions.

Updated over 7 months ago

Introduction

Assigning appropriate roles to users is essential for maintaining security and optimizing functionality. In this article, we’ll explore each user role—Brand Admin, Brand Analyst, and Brand Customer Support—highlighting their responsibilities and permissions. To make it simple, we’ve included a chart showing where permissions overlap and where they differ.

User Roles and Responsibilities

Brand Admin

  • Full control over the brand’s settings and configurations

  • Manages user access, workflows, and brand activities

Brand Analyst

  • Analyzes data and metrics to guide business strategy

  • Monitors brand performance and identifies improvement opportunities

Brand Customer Support

  • Provides direct assistance to customers

  • Resolves inquiries and issues promptly

Permissions Comparison Chart

Permission

Brand Admin

Brand Analyst

Customer Support

Modify Brand Details

✅

❌

❌

Add/Change/View Brand Currency Override

✅

View only

View only

View Brand Details

✅

✅

✅

View User Groups

✅

❌

❌

View Feature Flags

✅

✅

✅

Refund, Return, Cancel Orders

✅

❌

✅

View Orders Section

✅

✅

✅

Export Orders List View

✅

✅

❌

Connect/Modify Payment Provider

✅

❌

❌

View Payment Provider Section

✅

✅

✅

Add/Modify Tax Region

✅

❌

❌

View Tax Region Section & Status

✅

✅

✅

Add/Modify/View Users

✅

❌

❌

View All Users + Details

✅

❌

❌

Additional Note

Users can be assigned multiple roles simultaneously. This flexibility allows for tailored access and responsibilities, empowering users to fulfill various functions within your organization.

Related Articles
Managing Users
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