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Manually Fulfill a Single Order

Update Shipping Status of a Single Order

Updated over 11 months ago

Requirements

  1. You must be a Brand Admin or Brand Customer Support user

  2. At least one warehouse (manual or traditional) must be configured

Steps

  1. Navigate to the order you'd like to fulfill

  2. Click the Actions dropdown and select “Manually Fulfill”

  3. Fill in the fields:

    • Carrier: Optional dropdown list

    • Tracking Number: Optional

  4. Click “Mark as Shipped”

Notes

  1. There are 3 different options for manually updating fulfillment on an order:

    1. Carrier + Tracking Entered - RECOMMENDED

    2. Carrier Only Entered

    3. No Carrier or Tracking Entered

  2. If you do not provide both a Carrier and a Tracking Number,

    1. GiddyUp will not send shipment emails to Shoppers

    2. You need to keep the Shoppers updated with the fulfillment status

    3. No tracking number may result in PayPal holding funds, as they always recommend providing tracking information on each Order

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