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Understanding Platform Automated Emails

What automated emails are sent out by the platform?

Updated over 2 years ago

The GiddyUp platform features a range of automated emails designed to enhance communication and streamline customer interactions. These emails include:

  1. Abandoned Cart 1 hour

  2. Abandoned Cart 24 hours

  3. Abandoned Cart 48 hours

  4. Item Cancelled

  5. Order Cancelled

  6. Order Confirmation

  7. Post Transaction Upsell Order Confirmation

  8. Refund Processed

  9. Return Generated

  10. Return Item Cancelled

  11. Return Item Received

  12. Shipping Notification

These automated emails are triggered by specific events within the platform, ensuring timely and relevant communication with customers throughout their journey.

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