The Orders dashboard makes it simple to locate any order using flexible search tools. You can look up orders by Order ID, customer contact information, or address details—all from a single search bar.
🧭 Step-by-Step: Search by Order Details
1. Go to the Orders Page
Navigate to the “Orders” section from your dashboard.
2. Use the Search Bar
At the top of the page, you’ll see a search bar labeled “Search for Order ID.” This bar allows you to search by different criteria depending on the filter selected.
3. Select a Filter
Click the dropdown next to the search bar (default: Order ID) to choose how you want to search. You can search by:
Order ID
Email
Customer Name
Phone Number
Street Address
City
State / Region
Zip / Postal Code
Country
You can search countries by name or 2-letter code (e.g., “United States” or “US”)
📸 As shown in the screenshot below, this allows you to choose the type of information you're using to find an order.
4. View the Results
Matching orders will appear below with key details like Order ID, Customer, and Date/Time.
📦 Filter by Order Status
Want to see only certain types of orders? Use the Order Status dropdown at the top of the Orders page to filter results:
All Orders
Open
Shipped
Disputes
📅 Narrow by Date Range
You can also apply a Date Range filter to view orders within a specific timeframe. Use the calendar picker located near the top of the page to define a custom range.
💡 Tips for Faster Searches
Use partial text if you don’t have the full name, email, or address
Combine the status and date range filters for a more precise search
Reset filters when switching search methods to avoid missing results