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Adding Internal Notes to Orders

This feature allows your team to document key information without it being visible to shoppers.

Updated over 7 months ago

Easily keep track of important details for internal alignment or customer history using the Notes section available on each order.

Where to Find the Notes Section

You can locate the Notes section at the bottom of each order page. Simply click into the text box to enter your notes, then press Post to save them.

Key Features of the Notes Section

  • Notes are for internal use only and will not be visible to shoppers.

  • Use formatting options like bold, italics, and lists to organize your notes.

  • Once added, notes help maintain a clear order history for your team.

By utilizing this feature, you can ensure seamless communication and efficient order management within your team.

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