Occasionally, you may encounter an error when processing a refund that prevents the credit from being completed. This typically occurs due to the timing of your payout from Stripe.
When your payouts are in transit, issuing a refund for an order paid through the Stripe payment gateway may not be possible until your balance is replenished with new orders. To resolve this, we recommend waiting a short while before attempting the refund again.
If the issue persists, please contact our Support team for assistance.